Whilsts we undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you, if you remain unsatisfied, you have the right to refer the matter to the Insolvency Complaints Gateway which is operated by the Insolvency Service, an Executive Agency of the Department for Business, Energy & Industrial Strategy. Complaints can be submitted as follows:

  • Calling The Insolvency Service Enquiry Line On 0845 602 9848 (Monday To Friday – 8am To 5pm)
  • By Completing An Online Complaints Form At https://www.gov.uk/complain-about-insolvency-practitioner (Guidance For Those Who Wish To Complain Can Also Be Found On This Site)
  • Posting The Completed Complaints Form To: IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds, LS11 9DA